At Greensho, we take pride in delivering high-quality footwear to your doorstep with care and efficiency. Our team processes orders within 1-2 business days, ensuring your selected styles are carefully inspected and packaged. Whether you're looking for everyday comfort or seasonal versatility, our logistics network is optimized to handle diverse footwear categories, from casual wear to specialized designs.

Processing typically takes 1-2 business days after order confirmation. Delivery durations vary based on destination and carrier capacity. While most shipments arrive within the estimated window, occasional delays due to weather or customs may occur. Regional transit times are calculated from the dispatch date, excluding weekends and holidays.

We offer the following shipping options:
• Standard Shipping (10-15 Business Days): $15 for orders under $60
• Free Shipping (10-15 Business Days): Applies to orders of $60 or more

Currently serving North America, the EU, and select Asian countries. Some remote locations may incur extended delivery times or additional fees. We cannot ship to PO boxes or military addresses. For real-time availability in your region, enter your postal code during checkout.

Upon shipment, you'll receive a confirmation email with a tracking number and carrier details. Monitor your package's progress directly through our website's "Order Status" portal or the carrier's tracking system. Notifications are sent at key transit points until delivery completion.

If your shipment exceeds the estimated timeframe, first check tracking for updates. For unresolved delays or lost packages, contact our support team at [email protected] within 30 days of shipment. Include your order number and we'll initiate a trace process with the carrier.

International orders may be subject to customs fees determined by your local authorities. These charges are the customer's responsibility and are not included in our pricing. We declare all packages at full value and cannot mark items as gifts. For accurate duty estimates, consult your country's import regulations before ordering.